Privacy Policy
Effective date: September 28, 2026
Last updated: October 1, 2026
Policy Coverage
This policy describes the practices of Blackfox Training Institute LLC ("Blackfox", "we", "us") regarding the collection and use of information that we may collect, or that you may provide, when you access blackfox.com or any other website, page, or online form operated by Blackfox, each individually a "Property" and together the "Properties".
Some activity takes place on platforms operated by third parties rather than on our own Properties. Our online store is one example. Where that is the case, the privacy policy of the platform operator also applies to your activity on it.
Protecting Your Privacy
Blackfox respects the privacy of visitors to its Properties. You can visit our Properties without providing any personal information. Certain features, such as quote requests, training registration, and newsletter signup, do require you to provide personal information. If you choose to provide personal information through one of our Properties, Blackfox will limit its use to Blackfox business purposes and may use it to:
- provide you with the information, training, products, or services you request;
- fulfill any other purpose for which you provide it;
- notify you when updates are available, and of any changes to the training, products, or services we offer.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. In addition, we may disclose personal information that we collect or that you provide:
- to companies under common ownership with Blackfox, where they support the delivery of training or the administration of the same business;
- to contractors, service providers, and other third parties we use to support our business, for example hosting, email delivery, payment processing, analytics, and customer relationship management providers;
- to IPC, where disclosure is needed to register candidates, issue certification, or maintain certification records;
- for any purpose disclosed by us at the time you provide the information;
- with your consent;
- to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of Blackfox, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding, in which personal information held by Blackfox about our users is among the assets transferred;
- to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
- where we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Blackfox, our customers, or others.
If you do not agree with our policies and practices, please do not access, register with, or use our Properties. By using our Properties, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Properties after changes are made is deemed to be acceptance of those changes, so please review the policy periodically.
Information Gathering
Blackfox may use or disclose your IP address, and data connection information, to help us diagnose problems with our servers and network, and to administer our Properties by identifying which parts of our Properties are most heavily used and where our audience comes from.
We also collect the information you give us directly. Depending on the form you complete, this may include your name, company, job title, email address, telephone number, preferred training location, and the details of your request.
How Long We Keep Information
We keep personal information for as long as it is needed for the purpose it was collected for. After that, we keep it for as long as we are required to in order to meet our legal, tax, accounting, and certification record keeping obligations, and then we delete it or make it anonymous.
Use of Cookies
Cookies are text files stored on computers or mobile devices to support the usability and regular operation of websites and apps. Blackfox may use cookies to store information during and after a visit to our Properties. Cookies allow us to tailor our Properties to individual visitors, and to recognize returning visitors so that we can take account of their earlier choices and interests. Any information, including personal information, that you expressly choose to provide may be stored in a cookie. Your browser or mobile device can be configured to refuse cookies, or to notify you when a Property attempts to set one. Making that choice may reduce the usability of parts of our Properties.
The cookies used on our Properties fall into the following categories. Strictly necessary cookies are required for the Properties to function and cannot be switched off. Analytics cookies, including those set by Google Analytics and Microsoft Clarity, help us understand how our Properties are used. Advertising cookies, including those set by Google and Microsoft, are used to show you relevant advertising on other sites. Analytics and advertising cookies are set only after you consent to them. Cookies and similar storage set by Cloudflare Turnstile, which protects our forms from automated abuse and is described under Bot Protection on Our Forms below, are strictly necessary.
You can review the cookie categories you allow, and change that choice at any time, using the Cookie choices link in the footer of our Properties.
Analytics, Session Replay, and Advertising
Our Properties use analytics and advertising services provided by third parties to measure how our Properties are used, to improve them, and to advertise to people who have visited us before.
Google Analytics and Google Ads
We use Google Analytics 4 to understand how visitors find and use our Properties. Google Analytics uses cookies and similar technologies to collect information such as the pages you view, the time you spend on them, the links and buttons you interact with, the approximate geographic region you are in, the type of device and browser you use, and the website or search term that brought you to us.
We also use Google Ads to advertise to people who have visited our Properties before. This can mean that we advertise to visitors who did not complete an action on our Properties, for example completing a quote request form. Advertising may appear on a search results page or on a site within an advertising network. Third party vendors, including Google, use cookies to serve advertising based on a person's earlier visits to our Properties.
We have implemented Google Consent Mode. Where you have not consented to analytics or advertising cookies, Google's tags do not read or write cookies on your device and do not identify you. Limited, non identifying signals may still be sent, and Google may use these to produce aggregate estimates of overall site activity. These estimates do not identify individual visitors.
You can review how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites. You can opt out of Google Analytics on all websites by installing the browser add on available at tools.google.com/dlpage/gaoptout. You can manage the advertising you see from Google at myadcenter.google.com.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our Properties through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Session replay creates a reconstruction of your visit, which may include the pages you viewed, your mouse movements, scrolling, clicks, and text entered into form fields other than those we have configured to be masked. We configure Clarity to mask fields that are likely to contain sensitive information, including payment and password fields.
Website usage data is captured using first and third party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising.
We have connected Microsoft Clarity with Google Analytics, which allows us to view session recordings associated with particular audience segments.
For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement at microsoft.com/privacy/privacystatement.
Your Choices
Analytics and advertising cookies, including those set by Google and Microsoft Clarity, are placed only where you have consented to them. You can review the cookie categories you allow, and change that choice at any time, using the Cookie choices link in the footer of our Properties.
Email and Marketing Communications
If you subscribe to our newsletter or ask to receive training news, we use your name and email address to send you those communications. Every message includes an unsubscribe link and you can unsubscribe at any time. Unsubscribing from marketing email does not stop administrative messages that relate to a training registration you have already made.
Individual Accounts
Certain Properties allow individuals to create and maintain individual accounts. Where these Properties are concerned, individuals are responsible for maintaining the confidentiality of their accounts and passwords, and for restricting access to their computers or mobile devices. Individuals agree to accept responsibility for all activity that originates from their accounts.
Online Store and Payments
Purchases made through our online store are completed on a platform operated by a third party. Payment details you enter there are handled by that platform, under its own privacy policy and security practices.
Bot Protection on Our Forms
Blackfox uses Cloudflare Turnstile, a service provided by Cloudflare, Inc., to tell human visitors apart from automated ones when a form is submitted on our Properties. We use it to protect forms such as quote requests, training registration, contact, and newsletter signup from spam and automated abuse.
When you open a page that contains one of these forms, Turnstile runs a check in your browser. To do this, it collects technical information about your device and connection, which may include your IP address, your browser and operating system, and signals from the way your browser behaves on the page. It may also set a cookie, or store a small amount of data in your browser, to record that a check has already been passed. Cookies and storage used for this purpose are strictly necessary, are set regardless of your cookie choices, and are not used for advertising or to build a profile of you. Cloudflare states that Turnstile does not access the content you enter into form fields, and that it does not harvest data for advertising or retargeting.
Information collected in this way is processed by Cloudflare as our service provider, under its own privacy policy, which is available at cloudflare.com/privacypolicy. In most cases the check completes on its own and you do not have to do anything. Where it cannot, you may be asked to confirm that you are human by selecting a checkbox.
Security Measures
Blackfox follows industry standard security measures to protect against the loss, misuse, and alteration of the information under our control. No transmission over the internet can be guaranteed to be completely secure.
Third Party Linked Sites
As a courtesy, our Properties may include links to third party websites. If you use these links, be aware that this privacy policy does not apply to those third party websites or apps. You use them at your own risk, and you should review the applicable terms and policies, including privacy and data gathering practices, of any site or app you navigate to from our Properties.
Children's Privacy
Our Properties are intended for business use by adults. We do not knowingly collect personal information from children under the age of 16. If you believe that a child has provided us with personal information, please contact us and we will delete it.
Your Privacy Rights
Under the Colorado Privacy Act, the processing of personal data for targeted advertising is subject to your right to opt out. Our use of Google Ads and Microsoft Advertising, and our use of session replay for marketing purposes, fall within this right. You may opt out by declining analytics and advertising cookies using the Cookie choices link in the footer of our Properties, or by contacting us using the details below.
Depending on where you live, you may have the right to ask for access to the personal information we hold about you, to have it corrected, to have it deleted, to receive a copy of it in a portable format, and to opt out of targeted advertising or of the sale of personal information. Colorado residents have rights of this kind under the Colorado Privacy Act. To make a request, contact us using the details below. We will take steps to verify your identity before acting on a request, and we will respond within the period required by applicable law. You may also set an opt out preference signal in your browser, and we will honor it where the law requires us to do so.
If we decline your request, you may appeal that decision by writing to us at the address below with "Privacy Appeal" in the subject line. We will respond to an appeal within the period required by applicable law, and if we deny the appeal we will tell you how to submit a complaint to the Colorado Attorney General.
Our Commitment to Accessibility
Blackfox Training Institute, LLC is committed to making our website's content accessible and user friendly to everyone.
If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our team at 888-837-9959 or email us at questions@blackfox.com with "Disabled Access" in the subject line. Please include a description of the specific feature you feel is not fully accessible, or a suggestion for improvement.
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our students and customers and our overall accessibility policies.
While we do not control third-party vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.
Contact Information
To ask questions or comment about this privacy policy or our privacy practices, please contact us at:
Blackfox Training Institute LLC Attn: Privacy 701 Delaware Ave Unit B Longmont, CO 80501
questions@blackfox.com (888) 837-9959 Monday to Friday, 8am to 5pm MT